We offer refund/exchange within the first 10 days from the date of your purchase. If 10 days have passed since your purchase, you will not be offered a return, exchange, or refund of any kind. In order to become eligible for a return or an exchange:
- The purchased item should be unused and in the same condition as you received it.
- The item must have its original packaging.
- If the item was purchased on sale, it may not be eligible for a return or exchange.
Further, only such items are replaced by us (based on an exchange request) if such items are found defective or damaged.
You agree that there may be a certain category of products/items that are exempted from returns or refunds. Such categories will be identified to you at the time of purchase.
For exchange/return accepted requests (as applicable), once your returned product/item is received and inspected by us, we will send you an email to notify you about the receipt of the returned/exchanged product. Further, if the same has been approved after the quality check at our end, your request (i.e., return/exchange) will be processed in accordance with our policies.